At Confident Pass Driving School, we understand that to provide our services to you, we may need to collect or process information about you. 

1. This information can take many forms, including data that you provide to us directly, such as filling out an online form or sending us a message through our website or social media. 
2. We may also receive information from your computer’s internet browser when you visit our website, such as your IP address or details about your internet browser. 
3. Additionally, we may collect information about how you use our website or services, such as which pages you visit and how frequently you visit them.

We take your privacy very seriously and want to be transparent about the information we collect and how it is used and protected. 

Our commitment to data privacy

According to the use of the website, we act in terms of the Data Controller and comply with the GDPR best practices. You can have any concerns and questions about the data that we hold, and for any further information, you can reach out to us at – 

Email Id – confidentpass@hotmail.co.uk

Phone Number – 07870731807

Definition of personal data – 

Personal data, such as your name, email address, and postal address, allows us to identify you personally, and we will always seek your explicit consent before collecting this information. 

However, we also recognize that other types of data, like your computer’s IP address or general location, may not directly identify you, but we will still cover their usage by European data privacy regulations (GDPR).

Who do we share data with –

We work on a strict ‘need to know’ basis for all the data, and this is true for any personal data. The only people/institutions that are granted access to the personal data are – 

• The service providers who deliver IT and system administration services. 
• The professional advisers include lawyers, bankers, auditors and insurance vendor who provides banking, legal, insurance consultancy and accounting services.
• You need to share the data with the driving instructors. 

At Confident Pass Driving School, we take the protection of personal data very seriously. 

Several measures are in place to ensure this security – 

• Access Control – 

Access to personal data is strictly limited by our policy, and access is controlled by individual user accounts with strong password enforcement.

• Dedicated security software –

We also operate dedicated security scanning and access control software on all of our websites and servers. This software limits login attempts and blocks potentially malicious attempts to access our services. 

• Data encryption: 

Data is encrypted both during the transfer process to the cloud provider and when it is in storage at its final location. 

Selection of third-party service providers:

Finally, we select third-party service providers based on their ability to provide secure systems and processes, as some are essential for the provision of physical hosting environments and cloud services.

Thank you for your interest in your data and your rights. If you have provided personal information to us, you have several rights regarding the data we hold. 

You can request confirmation of whether we hold any data about you, and you have the right to obtain that data, including the right to have it transferred to another data controller. If you have previously permitted us to process your data, you can withdraw that consent at any time. 

If there is any incomplete or incorrect information about you, you can require us to rectify it. You also have the right to request that we erase the data about you, which is known as the ‘right to be forgotten’. 

If we collect personal data automatically, such as through internet cookies or your internet browser, you have the right to object to the legal basis for collecting this data. 

• If you object, we must respond to it, and you can request that further processing of your data be prevented while your objection is considered. 
• If you are not satisfied with how we handle your data, you can make a complaint to the relevant data protection authority, such as the Information Commissioner’s Office in the UK. 
• If you complete one of our website contact forms, we will ask for personal information such as your name and email address. This is necessary for us to respond to your request. 

If you do not use or submit a form on our website, no data will be collected. We take your privacy seriously and strive to ensure that your data is handled safely and fairly.

Legal Basis:

Consent (GDPR Art 6(1)(a)): 

For this consent, we will ask for your permission to process this data before you can submit the contact form. Review the privacy policy thoroughly before submitting your details. 

Intent to contract (GDPR Art 6(1)(b)): 

Additionally, the information that you provide to us here is necessary for us to fulfil your request before entering into a contract.

Types of processing –

• We will store all the information that you provided in our website database, or our self-managed Customer Relationship Management System. This storage allows us to easily access the data and respond to the requests. 
• We also store this data in the system backups, that are encrypted and kept with security by the technology partner. 
• We can help to use this information to contact you about other services, that can be of interest to you. 
• We ensure not to use this data for any further purpose with your consent.
• Be rest assured that we will not sell your information to any 3rd party. 

Data minimization

We will only ask you for the minimum information, that is required to fulfil the request suitably. This includes your name, contact details, and any other specific information about the request. 

Retention

If there is no further contract or agreement made, this data will be retained for a maximum of 12 months. If you enter into a service agreement, we will retain the data for the ongoing time or the coming 12 months, unless the information is required for essential purposes. 

Technical data (such as ‘IP address)

• Whenever you visit the website, the system will keep a log of the visit in the server logs, and this record will include the technical IP address. It is associated with the device and the browser type & version, that one uses. 
• The server logs are used to monitor various technical resources, monitor high-level server activity, and detect and stop any malicious or fraudulent activity on our systems. This data is also used to diagnose reports of technical issues. The storage of IP addresses allows to identification of patterns of behaviour if any. 
• IP addresses, don’t allow to identify of an individual, as the IP addresses are dynamically allocated by the service provider and will routinely change. 
• We make sure not to use the content of the server access logs, to determine an identifiable individual. We don’t consider that the data held within the server logs are called personal data, thus accordingly consent is not required to collect it. 

Legal Basis

When anonymous data falls within the scope of the applicable data protection regulations, the legal basis for such data is – 

Our Legitimate interest (GDPR Art 6(1)(f)): 

The security, integrity, and performance of the systems and their infrastructure are a crucial part of the services we offer. It is our interest to maintain and prevent our systems at this level.

Types of processing

• We will preserve the information you provide in our website server logs
• We may store this data in the infrastructure backups to maintain the integrity of the systems. 
• We will not use this data to attempt to identify any person 

Retention

The server logs are automatically rotated on the systems and they are retained for a maximum of 12 months following the closure of the relevant file. 

Cookies & ‘similar technologies

We work with cookies, web beacons, and other similar technologies in one whole section as they all perform similar functions. Be it from a technical perspective, they work slightly differently. All these technologies allow us to understand better how the users are using the website and other services. 

They are all the fundamental small data files that are placed on the computer, that allow us can tell when you have visited a particular page or done an action on our website. These technologies are mostly used, for improving speed, performance, and security to enable to enhance the overall personal experience. 

Cookies

Cookies are the small text files that are placed in the memory of the browser or device, whenever you visit any website. The cookies allow a website to recognize a particular browser or device. There are several types of cookies:

• Session Cookies – This cookie expires at the end of the browser session, and allows to link the actions during any particular browsing session. 
• Persistent cookies – These cookies are stored on your device between every browsing sessions, and allows us to remember your preferences or actions across multiple sites. 
• First-party cookies are set by the site you are visiting.
• Third-party cookies are set by a third-party site separate from the site you are visiting.

You can influence how cookies are used on your device. Most popular browsers like Chrome, Safari, Edge, Internet Explorer, Firefox, etc. offer the option to set preferences for allowing or blocking website cookies. Additionally, they provide tools for removing any cookies that have already been set. To understand how to use these features for your specific browser, you can use the ‘Help’ function or search the internet for guidance.

Our uses of such technologies fall into the following general categories:

• Operationally Necessary – 

Our sites, services, applications, and tools may use cookies, web beacons, or other similar technologies that are essential for their operation. These technologies enable you to access our sites, services, applications, and tools and are necessary to identify any irregular site behaviour, prevent fraudulent activity, and enhance security. Additionally, they allow you to utilize our functions such as shopping carts, saved searches, or other similar features.

• Performance Related – 

We may utilize cookies, web beacons, or other similar technologies to evaluate the performance of our websites, applications, services, and tools. These technologies may also form a part of our analytic practices that help us to comprehend how our visitors use our websites, determine if you have interacted with our messaging, ascertain whether you have viewed an item or link, or enhance our website content, applications, services, or tools.

• Functionality Related – 

We may use cookies, web beacons, or other similar technologies to provide you with enhanced functionality when accessing or using our sites, services, applications, or tools. This may involve identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past viewed items to enhance the presentation of content on our sites.

• Advertising or Targeting Related – 

We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or third-party sites. This may include utilizing technologies to understand the usefulness of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement.

How do I change my cookie settings?

You can choose to disable cookies through your browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

Learn how to turn off cookies for your web browser:

• Adjust cookie settings in Safari
• Adjust cookie settings in Microsoft Edge
• Adjust cookie settings in Internet Explorer
• Adjust cookie settings in Chrome
• Adjust cookie settings in Firefox

Website Log & Web Analytics – 

Confident Pass Driving School follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.